Testimonials

AWARDS is easy to use

I just trained one of our Directors to use AWARDS. She works with vocational clients. She had been afraid of the computer and had asked in the past not to use the old computerized charting system because it was so hard to learn.

After one hour long training with me last week, her exact words were:

"I wrote down all the instructions you gave me, and came in at 7:30 AM this morning because I thought it would take me an hour and a half to teach myself the system. It took ten minutes!"

Laurel A. Carpenter, Director of Clinical Administration
The Bridge, Inc.

I was just talking to a supervisor in one of our programs that's planning to go live in February (or thereabouts). He mentioned that he had been poking around in the software, so I asked him how he was feeling about it. He said, "It's pretty easy to use - you would have had to stop at Atari to have trouble using it."

Since I'm old enough to remember Atari, I thought this was a pretty positive statement on the software's ease of use. I thought you might enjoy hearing about it.
Guy Ricci, Jr., Deputy Executive Director - Administrative Operations
Saint Catherine's Center for Children

Foothold provides excellent client support

I had items from last week to discuss for our weekly call; however, the Foothold Help desk has been amazing in their efforts to answer my questions. I no longer have any items. Please pass along my gratitude to your team.
Natalie Huntley
Palladia

I wanted to thank you again for your patience in getting us started on Wednesday and Thursday, your efforts in training and the extra time you put in after class on Wednesday to help Tony. It was truly appreciated. You've left us with a great foundation to build on and people gave me great feedback on the system as a result of your training, regarding what they needed or would like to see from AWARDS and even just to tell me in general why they like the system!

Julie Cook

Catholic Charities Collier County

I just wanted to send a quick note of praise for the excellent staff you have at Foothold Technology. Our Senior Project Manager has helped Park Center with our implementation of AWARDS over the past few years and I’m continually impressed with her customer service. She is always extremely responsive any time we need her assistance and her problem solving skills are remarkable. There have been a number of times when we needed to morph the system to work for our needs and Laura has helped us navigate making that happen. We always feel like we are her only client, which in my opinion is the true mark of excellent customer service.

The Help Desk staff are also wonderful. They too are extremely responsive, helpful and SMART! They have gone above and beyond many times and helped me navigate Excel or other programs that aren’t even AWARDS related. I just could not be more pleased with the service we get from Foothold Technology.

Dani Lieberman

Park Center

AWARDS is a time saver

I just wanted to drop you a quick note about our HUD APRs this year. I just finished our fifth one and it was virtually painless with AWARDS. In years past, with our old database, each report would have taken days. This year, I was able to print the APR from AWARDS, verify the data, gather the financials, transfer the information to the HUD 40118 and put the report in the mail to HUD in just a couple of hours for each report. What a life and time saver! Thank you to the whole Foothold Team for making our organization much more efficient!
Stacey W. Denaux, Executive Director
Crisis Ministries

I have to tell you that the PCS this year was so much easier than it’s ever been before. In the past, we’d have to hire temp staff every year to get the PCS done. This year, we were able to do it so quickly and easily without any extra help. Thanks so much.

Sheila Kline
Depaul

Auditors love AWARDS

I’d like to let you know that our fiscal auditors were very impressed with the system and felt that with the one-time stamp issue for any and all changes to a note it met the criteria for electronic signatures. Additionally, they seem to be accepting of the electronic signature provided during the recent audit. This was extremely helpful during the audit.
Darcy McCourt, Director of Residential Services
Gateway Community Industries, Inc.

AWARDS in an emergency

Our facility suffered an arson fire and lots of things are being done best they can. Everyone is so glad that our AWARDS documents are hosted on your server and not somewhere in our building. Whew.
Theresa Lucerno, Billing Manager
Community Counseling Center of Southern Nevada